Privacy Policy

Last updated: August 16, 2025

This Privacy Policy describes how MUD Studio Manila (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, enroll in our courses, purchase our products, or otherwise use our services (collectively, the “Services”).

By using our Services, you consent to the collection and processing of your personal information as outlined in this Privacy Policy, in compliance with the Data Privacy Act of 2012 (Republic Act 10173) and regulations of the National Privacy Commission (NPC) of the Philippines.

Information We Collect

  • Personal Identifiers: Name, address, email, phone number, age, gender.
  • Order and Transaction Data: Billing and shipping address, payment confirmation, purchased products or courses, account details.
  • Account and Service Data: Login credentials, customer support inquiries, course or workshop enrollment data.
  • Usage Data: Device details, browser type, IP address, interaction with our website (via cookies and similar technologies).
  • Media and Feedback: Photos, videos, or testimonials collected during workshops or services (only with consent).

How We Use Your Information

  • To provide and improve our courses, workshops, services, and products
  • To process orders, reservations, and payments
  • To manage bookings and communications about your account or transactions
  • To send marketing communications and promotions (with your consent)
  • To maintain security, detect fraud, and comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal data. We may share your information only with:

  • Service Providers: couriers, logistics providers, payment processors, IT support
  • Regulatory Authorities: when required by law or government request
  • Event and Workshop Partners: where necessary for your participation and only with your consent

Data Storage and Retention

  • Your data is stored securely in physical and digital formats.
  • We retain your data only as long as necessary for business or legal compliance.
  • When data is no longer needed, it is disposed of securely.

Your Rights under RA 10173

  • Be informed of how your data is collected and processed
  • Access, correct, or update your personal data
  • Withdraw consent to processing (subject to legal or contractual obligations)
  • Request deletion or blocking of your data
  • Lodge a complaint with the National Privacy Commission (NPC)

Cookies

Our website uses cookies to improve user experience, track site performance, and understand visitor behavior. You can disable cookies through your browser, but some features may not work properly.

Security Measures

We use organizational, physical, and technical measures to protect your data from unauthorized access, alteration, or misuse. However, no method of transmission over the internet is completely secure.

Children’s Data

Our Services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect personal information from minors.

Contact Us

Data Protection Officer (DPO)
MUD Studio Manila
Lower Ground Floor, East Wing, Shangri-La Plaza, EDSA
Email: info@mudstudiomanila.com

National Privacy Commission COR Seal